If your order has not been shipped (the order status is 'pre-shipping' or 'processing') please send an email to firstname.lastname@example.org . We will do our best to get to the order before it ships, but we cannot guarantee it. Please make sure to mention your order number.
If your order has already shipped, we will have to wait until your order gets back to us until we can reship.
Once shipped, your address cannot be changed by you, the postal service, or by our customer service department.